Number of words: 1,496 Jeff Bornstein could not control his emotions. “I love this company,” began the tough-talking, hard-driving chief financial officer of one of the world’s most storied corporations. Then he broke down in tears. It was August 2017, less than a month after John Flannery, the brand-new CEO of General Electric, had taken … Read more

Number of words: 2,260 Last week, Facebook announced something interesting. It rolled out a new product called ‘Shops’. Aimed at small businesses, it helps retailers upload their product catalogue on Facebook or Instagram, and will help users purchase it directly from these platforms. Facebook has launched this in partnership with a bunch of other players, … Read more

Number of words: 3,512 Before I published The Innovator’s Dilemma, I got a call from Andrew Grove, then the chairman of Intel. He had read one of my early papers about disruptive technology, and he asked if I could talk to his direct reports and explain my research and what it implied for Intel. Excited, … Read more

Number of words: 1,266 Pestilence presents a moment of great opportunity for many businesses. Consider the speed at which contracts are put out to tender to meet extraordinary needs. Consider the ability to move goods and money without all the normal checks or legal and bureaucratic protocols. Plague is a boon for the commercial class. … Read more

Number of words: 389 Fathers were not a thing commonly possessed by members of The Tribe, but even that’s not so outright as it might appear. I know it’s a platitude about what all the interpretations call the matriarchal Negro society or culture. For one thing, it’s not unique in that respect, and for another … Read more

Number of words: 1,617 Let me briefly explain what business and behavioral science have in common. They both do experiments. Apart from that, everything is slightly different. Business does not always perform experiments consciously. Sometimes, a business or a product is an experiment in itself. When the iPhone was introduced it represented a huge bet … Read more

Number of words: 8,092 The international pharmaceutical industry has made significant efforts towards ensuring compliant and ethical communication and interaction with physicians and patients. This article presents the current status of the worldwide governance of communication practices by pharmaceutical companies, concentrating on prescription-only medicines. It analyzes legislative, regulatory, and code-based compliance control mechanisms and highlights … Read more

Number of words: 242 Perseverance and leadership skills, of course. What is less obvious – and much less boring – is what the speaker neglected to mention: that those traits are likely to be the charecterstics of extremely unsuccessful people, too. Think about it, Denrell observed afterwards. ‘Incurring large losses requires both persistence….and the ability … Read more

Number of words: 5,423 I am here to speak on a subject that has been rankling me greatly for the past several months, and I am sure, many of you too: that of the accountability of judges. The immediate trigger for my selecting this subject was, of course, the allegations made by a former employee … Read more

Number of words: 406 When you’re browsing online, who sets the prices? An algorithm, most likely. A study from 2015 showed that a third of all items on Amazon had prices set by an algorithm, and chances are that percentage has only risen. A new study shows how easy it would be for price-setting algorithms … Read more