Self driving cars

Number of words – 412 Zoox founders Tim Kentley-Klay and Jesse Levinson say everyone else involved in the race to build a self-driving car is doing it wrong. Instead of retro-fitting existing cars with fancy sensors and smart software, they want to make an autonomous vehicle from the ground up. The one they’ve built is … Read more

Cheering up the customer @ SouthWest

Number of words – 158 In the 1970s, Southwest Airlines decided to put their flight attendants in hot pants and Go Go boots as part of their uniforms. It wasn’t their idea. Pacific Southwest, the California based airline after which Southwest modelled itself, did it first. Southwest simply copied them. Unlike Pacific Southwest, however, Southwest … Read more

The nose knows

Number of words – 214 People doing laundry want the detergent to help get their clothes not just clean, but very clean. Soap brands attempt to differentiate how they got your white whiter and brights brighter by trying to convince customers that one additive was more effective than another. Protein, said one brand. Colour enhancers, … Read more

Railroads at crossroads

Number of words – 137 In the 1800s, the railroads were the biggest companies in the country. Having achieved such monumental success, even having changed the landscape of America, remembering why stopped being important to them. Instead they became obsessed with what they did – they were in the railroad business. This narrowing of perspective … Read more